Privacy Policy

What is personal information?

Personal information in our company is defined as name, address, telephone number, e-mail address, date of birth, cell phone unique identification number (UID), and other information that can be used to identify an individual.

Acquisition of Personal Information and Use

We will acquire personal information necessary for our business activities and to provide better services to our customers through legal and fair means. We may also use such information for the following purposes

1. Provision of information to customers
2. Contacting customers as necessary

When acquiring users’ personal information, we will clearly state the purpose of use in advance and use the information within the scope of the stated purpose of use.

Management of Personal Information

Under the supervision of the management representative, we will appropriately and carefully manage the personal information we have obtained. We will take necessary safety measures to prevent unauthorized access, destruction, falsification, leakage, etc., and will make every effort to protect personal information. In the event that we outsource business to a third party to carry out the purpose of use, we will contract or take other measures with the third party to ensure appropriate management and supervision of the handling of personal information. When personal information is no longer needed due to reasons such as user withdrawal, it will be promptly deleted.

Disclosure of Personal Information

If a user requests disclosure, modification, suspension of use, or deletion of his or her personal information, we will accept the request in accordance with the disclosure method specified in the terms of use of each service.

Compliance with Laws and Regulations Related to Personal Information Protection

We will comply with the “Act on the Protection of Personal Information” and other laws and regulations regarding the protection of personal information.

Provision of Personal Information to Third Parties

We will not provide personal information to any third party without the prior consent of the individual, except as required by law.

Ongoing Review of Our Approach to Personal Information Protection

We will continuously review our internal system for the protection of personal information and strive to improve it as needed.

For inquiries about personal information

For inquiries, please contact

The Company provides the following contact information regarding the handling of personal information

• Email address E-mail:web@opefac.com

and Operation Factory Inc.

• Osaka Head Office / TEL:06-6535-9006
• Tokyo Headquarters / TEL: 03-5772-3456

The following is a list of our subsidiaries and affiliated companies.

This Privacy Policy is subject to revision without notice.

We will use your name, address, e-mail address, and other personal information for the following purposes.

• To provide information to our customers
• Contacting customers as necessary

We will not provide personal information to any third party without the customer’s approval, except in the following cases

• When disclosure is required by law
• In the event of a request from the police, judicial institutions, tax authorities, etc.
• When we have obtained the customer’s consent to disclose or share information
• When our partner company needs the information for the purpose of providing products and services to our customers.
• When there is an imminent danger to the life, body, or property of a person and there is an urgent need for such action.

If you wish to disclose, correct, or delete your personal data, please contact the Personal Information Inquiry Desk.